InfusedWoo Subscriptions

Sell Keap subscription plans through your WooCommerce store. Customers purchase subscription products at checkout, and InfusedWoo handles the recurring billing through Keap.

Navigate to InfusedWoo > Subscriptions > InfusedWoo to configure display settings.

Requirements

• The Keap Payment Gateway must be enabled
• Subscription plans must be created in Keap first

Setting Up Subscriptions

1. Create Plans in Keap

In your Keap account, go to E-Commerce > Products > Subscription Plans tab. Create a plan and set:

• Billing frequency (monthly, weekly, yearly, etc.)
• Billing cycle (number of recurring charges, or unlimited)
• Price per cycle

2. Link to WooCommerce Products

1. Edit a WooCommerce product
2. Go to Product Data > Keap tab
3. Change “Product or Subscription?” to Subscription
4. Select the Keap subscription plan
5. Optionally set trial days and sign-up fee

3. Configure Display Settings

On the InfusedWoo Subscriptions settings page, configure how subscriptions appear on the customer’s My Account page.

My Account Settings

Setting	Description
Show subscriptions in My Account	Allow customers to see their active subscriptions
Show “Cancel Subscription” link	Let customers cancel from their account page
Hide subscription prices	Remove pricing from the subscription list
Show inactive subscriptions	Display cancelled/expired subscriptions alongside active ones
Only show certain products	Limit which subscription plans are visible to customers

Checkout Experience

When a customer adds a subscription product to their cart:

• They must use the Keap Payment Gateway (credit card)
• If trial days are configured, billing starts after the trial period
• If a sign-up fee is set, it’s charged at checkout in addition to the first payment (or as the only charge during trial)

Cancellation Automation

To trigger actions when a customer cancels their subscription:

1. Go to Automation > Recipes and create a new recipe
2. Set the trigger to User Action Trigger with “User cancelled an Infusionsoft Subscription”
3. Add actions (apply tag, send email, trigger campaign, etc.)
4. Save and activate

Troubleshooting

Subscriptions not showing at checkout

• Verify the Keap Payment Gateway is enabled
• Check that the product is linked to a valid Keap subscription plan
• Make sure the subscription plan is active in Keap

Customer can’t see subscriptions in My Account

• Enable “Show subscriptions in My Account” in the settings
• If using “Only show certain products”, verify the correct plans are selected